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Summary of Google Play Customer Service Calls

197 TOTAL CALLS
97% SUCCESSFUL CONNECTIONS
04:54 AVG CALL DURATION
12% ISSUES RESOLVED

Customers Contact Google Play to Ask about:

Payments and Charges:

  • “Unauthorized charges”
  • “I was billed for something before the free trial was finished”
  • “Unauthorized charge”

Account:

  • “My Google account I accidentally removed it from my phone and now I cannot retrieve it forgot password to”
  • “I want my google account back”
  • “Account broke into”

Refund:

  • “Refund”

Activation/ Cancellation:

  • “결제취소”
  • “Cancel subscriptions did not order”
  • “Cancel”

Cards:

  • “I keep getting emails saying im purchasing things and im not..my 7year old had a google play card but has used that all up..iv been getting emails all day..”
  • “My googleplay card wont load”
  • “Automatically Rs 130 got deducted from my debit card without any reason”

Return/ Replace:

  • “Pixel XL replacement”

Staff:

  • “Charging me for Life 360 but I do not have the service on my phoneq”

Other:

  • “Frequesnt Money Debit”
  • “Download pending”
  • “Rupya cat liy”

Google Play Rating Stats

2.1 out of 5 stars
based on 17 reviews
See all 33 reviews

Rating stats

  1. 10 reviews
  2. 2 reviews
  3. 2 reviews
  4. 0 reviews
  5. 3 reviews

About Google Play

Top 5 Google Play Products

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Top 5 Dislikes about Google Play

Sleezy business practices

Summary

Google Play is an online store where users can find millions of android apps. Google Play offers a wide range of applications which are divided into categories such as social apps, lifestyle apps, games and many others. Every user can read reviews, look through the screenshots, and view ratings to decide what to download. There are free and paid apps on Google Play Store. All downloaded apps can be used both on Android device and on the web. If there is no internet connection the content is available offline. Google Play updates downloaded apps automatically.

Google Play reviews and complaints

Google Play is ranked 69 out of 1098 in Entertainment category

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Google Play Stats

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Number of Comments

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Number of Calls

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