Eamon Sdd

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Verified Buyer
| map-marker Lagos, Lagos

I bought a google play card and it was an information card

I bought a google play card and it was an information card
I bought a google play card and it was an information card - Image 2
I bought a google play card and it was an information card Ive try too use it several time it wasnt working at all, I need your assistance on it
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User's recommendation: They should complain to the company

Edward James M

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I can't use my google play balance

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I can't use my google play balance
I can't use my google play balance - Image 2

I just bought a $200 Google Play card I had $20 some dollars already on it from another Google Play card it will not let me redeem Google Play cards but it will redeem credit cards and my cash app I do not have no money on my credit card right now on my cast app my son don't have a cat app so he went and got me a Google Play card which I thought would work but once again it didn't this ain't the first time I lost a $50 one a $20 one and neither one of them ended up on my account it said accepted $50 internet says there's something like that I'm not really sure the second one said transaction can't be completed $20 available now that $20 is still there 20 some dollars I don't know exactly how much plus 200 it shows when I go to make a purchase on my game but when I hit the game to make the purchase it says purses cannot be completed what do I have to do to get this to work I do not want to lose out on more money I already lost out on $70 I do not want to lose out on 200 now can you please help me

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Loss:
$220
Pros:
  • I love it when i use my credit cards
Cons:
  • I do not like it when i use google play cards because they will not redeem

Preferred solution: Full refund

User's recommendation: edwardsteelers1970@***.com

1 comment
Guest

You "love it when i use my credit cards" ? That sounds really perverse.

Does it love you in return ? I bet it does ; you keep sending money.

Sunny W Ivm

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| map-marker Accra, Greater Accra

A friend bought it for me and it’s not working

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Google Play - A friend bought it for me and it’s not working
Google Play - A friend bought it for me and it’s not working - Image 2
Its not working when they are redeeming it and I dont really know how to go about this so I want to as for help
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User's recommendation: It good to use

Michele J Ajo

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| map-marker Atlanta, Georgia

Help with app

The Bitcoin miner BTC cloud mining app

Mining history from Feb 1 to March 18 just disappeared I've got reply from the app I call Google play at everytime it tells me there closed no matter what time it is but it says there 24/7 and Ice even called Google and been on hold for 3 hrs and some the times it comes back and says sorry there all gone and hangs up on me after a couple hrs on hold 47 days total missing and 21 of those days where @ 0.0432**** (.9072) around $64,000 not including the other days i wont my money I had even put noice in to my job and quit because I was fixing to cash out know im jobless homeless and have no money I made 50.99 week for mining

I was caching out at 1.2

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1 comment
Guest

Right. Keep messing with cryptocurrency and you won't be homeless ; you'll be in jail. They'll feed you and give you and your bitcoin somewhere to sleep.

Hakim H Ilm

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Gift card

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Google Play - Gift card
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I cant claim my gift card. Google play is asking for more info. I called customer service several times and no answer saying its closed. A customer shouldnt have to go through all this trouble just for purchasing a gift card and cant use it. I drove to cvs wasted gas and my time from work. I need my refund please and I dont want to do business with you guys anymore. Thank you!
View full review
Loss:
$50

Preferred solution: Full refund

User's recommendation: don’t buy Google play gift card

Constance B Yfn

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Cards are being denied

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I purchased Google cards today and they are no going thru if the cards are no valid why are you continuing to sell them dissatisfied customer. I want this issue resolved it's important .none
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Loss:
$125

Preferred solution: Full refund

Oberlin P

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| map-marker Fishers, Indiana

I have funds on account that I can't use

Google Play - I have funds on account that I can't use
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Google Play - I have funds on account that I can't use - Image 3
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Google Play - I have funds on account that I can't use - Image 6
I purchased 2 goggle play cards 1ST $200.00 2nd $121.00 after putting then on my goggle account it will not let me make a purchase. I spend a lot of money on this game.why is there a issue every time there a chip special going on.when it's over my account gets fixed. If you can't figure it out send me back my $ 321.00 please
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Phillemon D

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| map-marker Pretoria, Gauteng

I want to my refund

Google Play - I want to my refund
Google Play - I want to my refund - Image 2
Someone subscribed with my Google play and I didn't know. Today I went to the bank and I found my money taken and I did bank statements. It showed me that the Google took my money. I'm trying to do refund it's refusing so I want you to help me with the refund because I didn't subscribed or purchased anything
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Shella R Jul

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Damage gift cards

Google Play - Damage gift cards
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Damaged Google play. numbers are missing . Problem is no one is fixing the issue of me getting my $60 back in play. I've contacted support and specialist say go to retailers to be refunded. They won't because Google play has the $60. I just want my credit. Can't even talk to live person for some reason.
View full review
Loss:
$60
Pros:
  • Great games
Cons:
  • Cards dont always seem to work

Preferred solution: Full refund

User's recommendation: I won't buy another Google play card.

Lea A Bfv

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Have issue with gift card

Google Play - Have issue with gift card
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On Saturday I went to CVS to buy a Google Play card and I added 40 dollars as a balance and it told me that the card is not activated, so I wanted to see if they would help me with that
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Loss:
$40
Cons:
  • Do not activate my card

Preferred solution: Full refund

User's recommendation: Send me a message if something similar happens to you.

Heather M Hih

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Owe me money

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I have been being charged for a couple months now for TextNow charges. I keep telling them that they are taking money that isn't authorized but they keep doing it anyway.

Have never been able to speak to a love person. It's either email or an agent on there site . When I talked to text now they say it's a Google charge. And yet Ive got to way to speak to an actual person.

These people owe me over 150 from textnow and talku! I have never even heard of talk you. I want my money back. They say that they don't know anything about talku but on some of the transactions it's the same exact contact number (that no one actually talks to you).

I put screen shots of some of the transactions. That's not all of them and they keep telling me their not taking my money.

View full review
Loss:
$150
Cons:
  • There is no customer service

Preferred solution: Full refund

User's recommendation: Don't buy stuff on Google play

1 comment
Florin A Nyp

Am băgat o groaza de bani in acest joc că să scoateți metoda de conectare cu ID Huawei.acum am rămas fără contul de lv 73 din cauza cu nu puteți da posibilitatea de a schimba metoda de conectare sau să rămâna aceeași metodă

Resolved
Edna H Kah

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Resolved: Refund

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Google Play - Refund
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I bought 2 $50 gift cards I picked up the wrong cards by mistake and I cannot use these cards. I was going to buy Apple cards. The manager at dollar general tried to get a refund at the store but would not go through. I have called you but they sent me to a website to open an account which is not what I was wanting to do. I have not scratched the cards off. All I want to do is return them and get my money back. These cards are no use to me. Thanks Edna Hicks
View full review
Loss:
$100
Cons:
  • Could not get to someone who could talk to me
  • Can not get refund

Preferred solution: Full refund

Gordon Y Jrf

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| map-marker Wausau, Wisconsin

This is not the first time

Google Play - This is not the first time
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The card doesnt work says need more information what is all this about Im not gonna write a book on this just fix problems or return my money
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User's recommendation: Don’t buy this card

Stephen H Nhs

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REFUND

Google Play - REFUND
Google Play - REFUND - Image 2
2 cards not working at all I paid £150 pounds not happy with Google play at all please refund my money to Stephen Hall a/c 1072**** sort code is 07_08_06
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Preferred solution: Full refund

User's recommendation: No sorry I would recommend everyone

Shamaria Egz

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Verified Reviewer
| map-marker Kalamazoo, Michigan

You keep taking money out of my account

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Google Play - You keep taking money out of my account
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You keep taking money out of my bank account. And I don't understand why!! How bet Google has taken at least ten or more transactions!! And I have been trying to get ahold of a real person to visit with and of course, the office is closed or they're busy with other customers. Yes, I know a tolerant. 99 is not much for 99 is not much, but they're starting to add up and there has been a $69.47 charge also.
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User's recommendation: Block Google

Scott H Alf

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Fraudulent charges

I turned around and found out that there was Google Play purchases being made on my 3 different cards. And I don't want her that often to look at my account details.

So I really didn't notice it because I work a lot. Then I turned around and I filed with Google that they were all flawed during charges and they paid me back for some of them, and they're turning around and there's still a few more that hasn't been paid and they were even on the same day, and they're saying that they can't be refunded but how did they refund the ones to begin with? And not the rest of them? I'm really *** about all of this.

I would just like you know the rest of my money back and I can go on with life. I don't have the money to pay my bills and everything would be OK. Ay Google's multi-billion dollar company a couple $100 inc. It's gonna hurt that Empire.

compared to a dad. That has 4 kids and a dead wife. You know, I hope they do something about it. I'd really appreciate it, but my kids just Won't eat next week.

Cause I don't have the.

money, To go to the grocery store and buy stuff.Like I said, I'm broke.I hope something comes out of it.I live paid a to Payday and when that money got taken out.Mac killed me bombing people for gas you know? I just pray that Google does Google Play?Does the right thing and you know remember 3 for the money?That was probably taken.My prey did a good order above.If they're a good company like that they would do it Don't get largely cases Don't get large in the casesNext week so that's all I can say.Have a great day

View full review
Loss:
$477
Pros:
  • Should have better security
Cons:
  • That you can hit one tap play

Preferred solution: Full refund

Google Play FAQs

Winnie Murugi
Winnie Murugi
PissedConsumer Reporter

Google Play is a web store of mobile applications, games, films, and books. It is designed for devices running the Android operating system. You can download applications either for a fee or for free. Launched in 2012, Google Play is now available in over 100 countries worldwide.

Is a Google Play subscription worth it?

Google Play subscription allows users to access games and apps without advertisements and paid content. It is designed for app engineers.

How to update Google Play services?

You can update Google Play Services from Google Play Store by opening the phone settings and choosing App Details. Just tap Update to install the latest version of Google Play Services on your smartphone.

How to cancel a Google Play subscription?

Google Play subscription renews automatically unless you unsubscribe. To cancel your subscription, you should follow the instructions given on the Payments & Subscriptions tab of the app. Uninstalling the app won’t cancel the subscription.

How to get a refund on Google Play?

As stated on the Google Help page, you may submit a refund request on the website for all purchases made accidentally. If you noticed a Google Play purchase on your card but didn’t make it, unauthorized charges may be reported within 120 days of the transaction date. You may also submit a refund request directly to a developer.

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